Platform Capabilities

Uncompromising Tools. Seamless Operations.

Explore the complete operational ecosystem built for high-growth real estate portfolios. From self-guided smart tours to Plaid identity checks, automated syndication, and double-entry accounting ledgers.

Operation Modules

Select a module to preview the live interactive interface.

https://portal.tenantwise.com/admin/listings
TenantWise Operational Dashboard
Seam API Integration

Smart Lock Access & Self-Guided Tours

Automate renter tours, vendor dispatches, and move-ins using our unified smart locks console. Our integration with the **Seam API** lets you securely manage pins and track entry logs across leading hardware manufacturers without writing custom code.

Supported Hardware Manufacturers

August
Yale
SCHLAGE
Kwikset
LOCKLY
NUKI
igloohome
WYZE
SALTO
latch
TTLock
ButterflyMX
brivo

domain_add Facility-Wide & Amenity Access

When an applicant is scheduled for a self-guided tour (or a resident moves in), the system replicates their temporary PIN code across both their private unit door and common facility access gates (e.g. Swimming Pool, Gym, and Parking Garage). The Seam API provisions the credentials simultaneously, ensuring a frictionless building-wide walkthrough.

Access Manager Console
SEAM ENGINE
Self-Guided Tour PIN Duration

Define how long the temporary tour access codes remain active after check-in.

Facility Amenity Sync

Propagate PIN code to Pool, Gym, and Entry Gates.

Access Audit Logs
[14:15:02]Door unlocked via PIN (849-102) (Prospect: Sarah J.)
Yale
[14:16:10]Door locked manually (Prospect: Sarah J.)
Yale
[14:45:00]PIN code (849-102) expired (System Auto-Clean)
Yale
PIN code configured for: 30 minutes duration. Seam API online
Capability Matrix

Complete Feature & Operational Directory

An exhaustive index of the institutional-grade sub-systems, audit workflows, and integrations built directly into the TenantWise console.

rss_feed Marketing, Tours & Intake

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    Branded Property Listings

    Publish and display vacant assets on clean, responsive, white-labeled landing portals configured under custom CNAME corporate subdomains.

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    Automated Listings Syndication

    Publish listings to national rental networks (Zillow, Trulia, HotPads, Apartments.com) automatically when units transition to vacant status.

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    Smart self-guided tours (Seam)

    Generate unique, temporary lockbox tour PIN access codes bound strictly to verified prospect visit time slots.

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    Location-Aware Smartphone Check-Ins

    Provide prospects with a secure fallback flow to check-in manually via mobile GPS checks on arrival if locks are offline.

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    Plaid Identity & Bank Verification

    Validate tenant identities and bank balances directly through secure API ledger feeds, reducing check stub fraud.

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    Employment & Income Verification

    Verify employer records, tax filings, and payroll streams directly through integrated ADP, Workday, and Plaid payroll checks.

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    Pet Profile Compliance Registry

    Require applicants to declare breed, weight, and vaccine data, and upload pet photos to ensure lease terms compliance.

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    Renter Insurance Validation

    Verify liability policies, track expiration dates, and ensure policy documents are uploaded before key release.

construction Operations & Compliance

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    Work Order Dispatch & Photo Logs

    Log maintenance requests, upload photo proof, and coordinate service partner dispatch logs directly from tenant profiles.

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    Vendor Management & Dispatching

    Manage profiles, licensing, insurance limits, and automated performance ratings for dispatched contractors.

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    Permission to Enter Flags

    Explicit tracking of tenant entry permissions and keybox availability status on dispatched work tickets.

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    Vendor Invoicing Sync

    Reconcile service repair costs by logging contractor invoices directly against property operational expense files.

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    HUD Recertification Pipelines

    Proactively flag affordable housing or HUD recertifications into 90, 60, and 30-day compliance buckets to prepare for audits.

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    Unalterable Auditing Trails

    Record critical changes, background check logs, and rent calculations in unalterable logs to satisfy state agency auditors.

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    Digital Twin Layout Configurator

    Build exact bedroom, bathroom, and square footage layouts and map them to physical property floor plans.

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    Unit Expiry Alerts

    Receive automated dashboard notices when units are within 30 days of lease expiration to prepare turnovers.

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    Amenity Bookings & Scheduling

    Reserve clubhouses, pools, or gym slots. Track time slot capacities and security deposit rules directly in the renter app.

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    Package Management & Locker Alerts

    Scan arriving parcel barcodes to trigger automated SMS pickup codes and lockbox door release triggers.

account_balance Accounting & Security

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    Double-Entry Sub-Ledgers

    Maintain accounting ledgers detailing every cash rent receipt, operating expense charge, and security deposit.

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    AR Aging & Collections Filters

    Isolate problem accounts immediately using "Late Rent Only" dashboard logs and outstanding balance lists.

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    Automated Late Fee Rules Engine

    Apply late fees based on customizable grace periods, base fee rates, and daily penalties configured per lease.

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    Auto-Pay (Stripe & ACH)

    Enable residents to configure automatic recurring rent collections, reducing failed ACH transactions.

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    Executive PDF/CSV Dashboard Export

    Generate one-click, boardroom-ready reports of portfolio occupancies, applications pipelines, and rent rolls.

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    Multi-Factor Login Safeguards

    Enforce SMS or TOTP authenticator validation. Turning off profile security triggers password & 2FA lock challenges.

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    Utility Allowances Matrix

    Define multi-utility rate matrices and allowance caps based on unit bedroom sizes to automate sub-meter invoicing.

The Closed-Loop Operational Lifecycle

TenantWise eliminates administrative leakage by organizing every stage of the rental relationship into a single, unified pipeline. Instead of managing disconnected software for marketing listings, credit checks, lockboxes, and accounting ledgers, your staff works inside a single synchronized dashboard.

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Maximize Lead Conversion

Reduce lease-up time by allowing prospects to instantly qualify, tour, and apply for vacant units in one visit.

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Zero Fraud Risk

Verified direct bank income and identity mappings mean no altered check stubs or false references.

01
Prospect Tours Unit

Visitor checks in on their smartphone at the asset entrance. Smart lockboxes release access PIN keys bound strictly to their schedule.

02
Instant Application Match

Applicant completes Plaid verification to securely confirm identity, bank balances, and direct deposit income ratios.

03
Background Checks Run

Configured Certn background checks run automatically. Managers review county/national criminal report logs instantly.

04
Lease & Auto-Pay Init

Approval transitions unit to occupied, registers move-in dates, and sets up resident ACH portals with automated late fee rules.

Built for Institutional Compliance & Security

Safeguards and governance controls built to protect high-volume portfolios.

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Two-Factor & Biometrics Lock

All system configurations require biometric passkeys or authenticated TOTP validation. Critical security settings modifications trigger MFA challenges automatically.

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Audit-Ready Compliance Trails

Track HUD recertification timelines dynamically. Maintain immutable logs of tenant notices, screening checks, and payment history to satisfy federal audit criteria.

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CNAME Custom White-Labeling

Keep your corporate identity. Map custom domains entirely with SSL certificates issued dynamically. Renter portals and listings syndications run entirely under your brand.

Frequently Asked Questions

Get answers to common technical, accounting, and integration questions about the TenantWise ecosystem.

Ready to Automate Your Portfolio?

Join leading real estate operators using TenantWise to slash vacancies, simplify compliance, and give residents a premium portal experience.